Core Conversion 2026

No, your account numbers and Laona State Bank's routing number will remain the same. Some internal account labels or codes may look different, but this does not affect checks, direct deposits, or automatic payments.

No, your physical LSB debit, HSA, & ATM cards, your card numbers, along with your PINs, will stay the same.  There will be a brief service interruption during conversion.  See here for more information.

No, any ACH payments or ACH direct deposits that are currently set up will continue as normal.

No, any automatic transfer or payment that the bank handles for you will not change. This does not apply to transfers you've set up within the current digital banking system. Please refer to the section below regarding changes within digital banking.

Yes, after 4:00 p.m. on Thursday March 5, 2026, our current digital banking (online and mobile app) services will no longer be available. You can no longer enroll as a first-time user on our old platform. Our new digital banking system will go live at 2:00 p.m. on Friday, March 6, 2026. Each customer will need to re-enroll for digital banking. To use the new mobile app, please delete the old app from your phone or tablet, and download our new app "Laona State Bank Mobile" from your app store.

• Bill Pay - Our current Bill Payment service has been disabled as of Friday, February 27, 2026. You will need to contact any vendors that would normally receive payment on or after February 27, 2026, and make alternative arrangements for payment. You will be able to set up online payments in the new digital banking system starting Friday, March 6, 2026.
• History - Please note that you will have access to 12 months of prior account history in the new digital banking system. If you need more history, you should download that now.
• e-Statements - You will need to re-enroll for e-Statements in the new digital banking environment. Up to 12 months of statements will be available to begin with in the new digital banking system. After conversion, the look-back period of e-Statements will extend to 3 years.
• ACH Transfer - Our new digital banking system will have a feature to send ACH transfers to your own account or others' accounts at different financial institutions.
• On-Us Transfers - Our new digital banking system will allow you to instantly transfer funds to any Laona State Bank account. You only need to provide the name and account number of the person you would like to transfer funds to.
• Zelle^®  - Zelle^® will no longer be available in our new digital banking.
• Online recurring transfers and automatic payments - Any transfers or payments you've sent up in the current system will not carry over to the new digital banking system. You will need to set these up again once you re-enroll.
• Debit Card Controls - You will be able to turn your consumer and business debit cards on and off and set travel alerts in the new digital banking system.
• Mobile Deposit - Mobile deposit will still be available within the new mobile app.

Almost all fees will remain the same after conversion. The one exception is the business checking account fee. To align this service charge with other assessed account fees, we will be changing from the current tiered fee to a monthly flat fee of $5.00. This fee can be waived if the daily account balance stays above $500 for the entire statement cycle.

With our new core system, we will be processing in "real time". This means we'll no longer have a 4:00-p.m. cutoff time each business day. Because of this, our overdraft and return processes will change. Currently, if your account is overdrawn, you have until 4:00 p.m. the day following your overdraft balance to bring your account positive before we need to decide on whether to pay or return your overdraft item(s). After the conversion we will need to make that decision by noon on the day the item overdraws your account. We encourage all customers to reach out to your local branch about setting up overdraft protection, which will automatically make transfers from other deposit accounts or lines of credit.

The look of our new statements will be very similar to our current statements. Currently, we issue statements on deposit accounts in different batches throughout the month. After the core conversion, all regular bank statements will be generated on the first day of each month. Please contact us if you would like us to combine all or some of your statements, so they arrive in one envelope.

There will be some interruption to your debit card transactions

• Complete Downtime: Thursday 3/5/2026 3:30 p.m. - 4:00 p.m. and Friday 3/6/2026 2:00 p.m. - 2:30 p.m.
• Lower Purchase/ATM Limits: Thursday 3/5/2026 4:00 p.m. - Friday 3/6/2026 2:00 p.m.

For a 30-minute period on Thursday, March 5, from 3:30 p.m. to 4:00 p.m., all debit/ATM cards will be offline. No transactions can be processed during this time. At 4:00 p.m. on Thursday, March 5, the debit cards will go back online but will have lower limits until 2:00 p.m. on Friday, March 6. Cards will be offline for another 30-minute period on Friday, March 6, from 2:00 p.m. to 2:30 p.m., at which time your regular purchase and ATM withdrawal limits will resume. These limits are designed to protect you while our software upgrade is in progress. It is a good idea to be aware of your account balances and available funds prior to the core conversion.

You'll see a new modern interface in digital banking. We will have digital signature pads and a streamlined process for handling transaction at the branches. Once our team is fully adjusted to the new system, you'll experience a faster service in the branches and over the phone.

Yes, our team will be ready to help with any questions and with re-enrollment to digital banking. Please note that service may take slightly longer as our team adjusts to the new system. We appreciate your patience during this transition period.

Most of the conversion will take place behind the scenes. Our staff are working very hard to make sure we are prepared for the conversion. The most important thing for our customers to do is to verify that the bank has your current contact information, including address, phone number, and email address.